Refund policy
Return & Refund Policy
Last updated: October 15, 2026
At The Biblical Kitchen, we want every customer to feel confident about their purchase. We offer both digital cookbooks and physical hardcover books, with separate return conditions for each format.
Digital Cookbooks
Digital cookbooks are delivered electronically and cannot be physically returned.
Because digital products can be accessed immediately after purchase, we generally do not offer discretionary change-of-mind refunds once a download or access to the purchased content has begun.
However, if your download is missing, inaccessible, corrupted, or materially different from what was advertised, please contact us at carmela@biblicalkitchen.co.
We will investigate and provide an appropriate solution, which may include restoring access, supplying a working replacement, or issuing a refund.
Nothing in this policy limits applicable statutory cancellation or digital-content rights. Where the law requires express customer consent and acknowledgment before immediate digital delivery can affect a cancellation right, those requirements must be satisfied.
Hardcover Books
We offer a 14-day return period for eligible hardcover purchases, beginning on the date of delivery.
To request a return, email carmela@biblicalkitchen.co within 14 days of receiving your book.
For voluntary returns, books should be in good condition, without writing, staining, excessive handling damage, or other avoidable deterioration.
Customers are generally responsible for the cost of returning a book when they simply change their mind, unless applicable law or an express agreement provides otherwise.
Once you notify us of a return, we will provide the appropriate return instructions. Where applicable law grants a withdrawal right, you may exercise it without waiting for our approval, and statutory return deadlines will apply.
Please do not return books to the sender address printed on the original shipping label unless instructed to do so.
Damaged, Incorrect, or Defective Products
If your hardcover arrives damaged, defective, or incorrect, please contact us with your order number and a description of the problem.
Photos may help us resolve the issue faster.
We will assess the issue and provide an appropriate remedy, including replacement or refund where required. We will cover return costs when required by applicable law.
Order Cancellations
If you need to cancel or modify a hardcover order, contact us as soon as possible.
Because physical books may enter printing and production shortly after ordering, changes may become difficult once production begins.
We will make reasonable efforts to accommodate requests without restricting applicable cancellation or consumer-protection rights.
Refund Processing
Approved refunds are issued to the original payment method whenever possible.
Refunds are processed within the time required by applicable law. Your bank or payment provider may require additional time to display the funds.
For eligible physical returns, reimbursement may depend on receiving the returned goods or acceptable proof of return, where permitted by law.
Your Consumer Rights
This policy does not override any mandatory rights relating to cancellations, refunds, product quality, delivery, or consumer guarantees in your jurisdiction.
Need Help?
Email: carmela@biblicalkitchen.co
Contact: https://biblicalkitchen.co/pages/contact
Please include your order number so we can assist you efficiently.